We want you to love your RÚDI MIRO but understand you may change your mind.
Simply try your purchase(s) on in the comfort of your home and should you need to send them back, you have 14-days from the date of delivery to access a full refund (via your chosen payment method).
If you require a different size, style or colour you will need to send your item(s) back for a return and re-purchase online as we don’t offer exchanges (unless there is manufacture fault or issue with the garment). Simply send your item(s) back using the returns form found in your order. This must be filled in and sent back with your item(s) to qualify for a refund. If you can’t find yours please email us.
RÚDI MIRO do not offer free returns. Customers are responsible for shipping and handling charges to return unwanted item(s). For faulty or damaged products please retain a copy of your postage receipt to be reimbursed. We do not accept liability for lost returns therefore we recommend using a tracked method for safe delivery.
In order to get your return back to us, please follow the below instructions:
- Put the item(s) you are returning back inside the satchel you received
- Fill out the returns label received with your order and include inside satchel
- Place the returns address sticker to the outside of the satchel and seal securely
- Visit your local post office and send it back to us
RÚDI MIRO (RETURNS)
70 Berwick Street, Fortitude Valley
Brisbane, QLD, 4006
We only accept returns in new, unworn condition
Original RÚDI MIRO garment tags must be attached
We offer 14-days from the date of delivery for you to return your item(s)
Your refund will be returned to the original form of payment used to make the purchase within 7-business days of your return being processed
Any item(s) returned outside this time frame are accepted at the discretion of RÚDI MIRO and may only be refunded as a store credit
SALE ITEMS: We do not offer refunds or exchange on sale item(s) unless deemed faulty therefore we kindly ask you to consider this before committing to a purchase
If you place an order using a gift card or credit note and choose to return an item, your refund will be issued a gift card . If it is a part payment, we will give you an option to have it returned as a full gift card or as per your part payment.
Returns that do not meet our guidelines on receipt of arrival will not be accepted and will be sent back to you